ELIGIBLE ITEMS MAY BE RETURNED FOR STORE CREDIT ONLY. NO EXCEPTIONS.
Returns must be received in new condition; unworn and unwashed, with tags and hygienic liners intact. Products returned with obvious use – makeup, animal hair, dander, deodorant, cigarette smoke, perfume, or similar product stains are subject to refusal. Sweet Peach Boutique reserves the right to limit or refuse any return at its discretion.
PLEASE REVIEW THESE TIPS TO KEEP YOUR ITEMS IN RETURNABLE CONDITION:
Please be careful of makeup or deodorant rubbing off on the garment. Any visible stains on your return are subject to refusal.
Shoes scuff very easily on any hard surface. Always try on shoes on carpeted flooring. Shoe boxes are an important part of the product presentation and must be returned undamaged, along with the shoes. Shoes must be returned in their original shoe box and placed inside an additional box for shipping transit. Damage to the shoe box makes shoes ineligible for return. If received damaged, shoes will be shipped back and subject to additional shipping costs at your expense.
Returns with Sweet Peach Boutique are easy as 1 – 2 – 3!
1. Submit your request on our Online Returns Portal.
You’ll need your order number and email address to complete the form. If you have issues submitting your return request on our Portal, contact Customer Care for assistance. The Portal is only available to you 7 days following the delivery of your order. After 7 days, all sales are final.
2. Print the forms generated on the Portal and include them in your return shipment.
Returns without authorization forms will be refused and returned to sender.
3. Use a shipping carrier of your choice to send the package back to our warehouse.
Customers are responsible for return shipping costs and arrangements. We advise you to utilize a carrier that provides tracking information as the parcel remains your responsibility until it arrives at our facility. Sweet Peach Boutique is not liable for any return packages that are lost or stolen in transit. Ensure you obtain proof of postage in case you need to contact us about your return.
RETURN SHIPPING ADDRESS:
230 Hammond Drive
Ste. G #720315
Atlanta, GA 30328
WE ONLY OFFER STORE CREDIT. NO EXCEPTIONS.
Once your return is processed by our warehouse, a Peach Card (our e-gift card) will be issued to the email address on file. Your Peach Card can be used immediately and never expires.
We do not offer exchanges as our inventory changes rapidly and we cannot guarantee your selected item or size request will be in stock. If you would like a different size, color, or want a different item all together, please return your unwanted item(s) within the 7-day window and place a new order.
The following items CANNOT be returned:
- Damaged, washed, worn or altered items; items returned with deodorant, makeup, smoke, perfume and/or stains
- Shoes that are scuffed or without their original box cannot be returned. Box must be free of damage without stickers or postage stamps
- Swimwear, bodysuits, intimates, underwear, socks, and tights
- Hair accessories, beauty products, and candles
- Jewelry (earrings, necklaces, bracelets, rings, etc.)
- Items marked FINAL SALE or CLEARANCE
- Personalized or customized items
- Gift Cards cannot be returned or refunded.
- Shipping charges are non-refundable. If you received a free-shipping promotion on your purchase, we will deduct the shipping charges from your store credit if your order is returned
- Returns postmarked after 7 days of your original delivery date will be refused and returned to sender
For additional questions not covered above, contact Customer Care for assistance.